Returns & Exchanges
At Stolen Stores, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return window for all items in their original, unworn condition with tags attached. Please note that certain exclusive drops and intimate wear are final sale to maintain our hygiene and exclusivity standards.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Carefully place the items in their original packaging, ensuring all designer tags and security seals remain intact to qualify for a refund.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our atelier receives and inspects your return, your refund will be processed to the original payment method within 5-7 business days.